WorkBoard Focused Mode
WorkBoard Focused Mode is a feature designed to enhance productivity by allowing users to concentrate on their most immediate task. This mode emphasizes the first/current Flex Appointment, ensuring that it receives the most attention.
Enabling/Disabling Focused Mode
User Control
- Users can optionally enable or disable Focused Mode via the Normal/Focused radio button located in the Flex Appointment lane on the WorkBoard.
Admin Control
- Admins have the ability to force Focused Mode on or off for individual users, providing selective control over this feature.
To force enable Focused Mode, go to:
- Admin Portal
- Users
- Edit User
- Click WorkBoard
- Enable Focused Mode
Functionality
- Primary Focus: When Focused Mode is enabled, controls are removed from all Flex Appointments except for the first/current one. The remaining Flex Appointments are faded, directing attention to the most immediate task.
- WorkBoard Specific: This mode is effective only on the WorkBoard. It does not impact the Rocketship Calendar or any other features within Rocketship.
Use Case
Focused Mode is ideal for users who need to minimize distractions and concentrate on completing their current task before moving on to the next one. Admins can use this feature to help team members stay focused and maintain productivity.
By incorporating Focused Mode into your workflow, you can ensure that the most important tasks receive the attention they deserve, helping to improve overall efficiency and task management.
Related Articles
How to Toggle Light and Dark Mode
In Rocketship, you can enable/disable dark mode via the dark mode icon at the top of the Rocketship Admin Portal, Rocketship WorkBoard, and Rocketship Ticket Insights. A screenshot of the icon to click: This is a toggle icon, meaning it will toggle ...Using the Engineer WorkBoard
The Rocketship Engineer Workboard is the Dashboard that displays open Service Calls events that have been booked and scheduled for the engineer. There are two types of Service Calls that we consider: Fixed Appointment and Next Activities (the naming ...Understanding Actions on the Rocketship WorkBoard
Every event on the Rocketship workboard provides actions to the technical resource that owns the event. Each action is tied to a Workflow that is configured by the sysadmin to drive behavior of tickets and tasks within Autotask and Rocketship. ...How to view another Resource’s Rocketship WorkBoard in Autotask
If you’ve configured the Rocketship widget in an Autotask Dashboard, you can view the Rocketship WorkBoard for any Autotask Resource where you are the Autotask Timesheet Manager. That is in inline with how Autotask allows a manager to view and ...How does the Pending Zone work on the Agent WorkBoard?
The Pending Zone is an optional area where an agent must accept or decline a Service Call. How to Enable/Disable the Pending Zone The Pending Zone is disabled by default because the two default Workflows that control the outcome of created events, ...