How do I disable Calendar Invites for Fixed Appointments?
How do I disable Calendar Invites for Fixed Appointments?
You may want to disable Calendar Invites being sent to Contacts, Resources, or both for Fixed Appointments.
By default, we will send a Calendar Invite to any linked Contacts and Resources for a new Fixed Appointment. We will also send a Calendar Invite Cancel if the Fixed Appointment is canceled (whether via a Decline or Cancel). To disable Calendar Invits, you can disable them via the Rocketship Admin.
Log into Rocketship Admin
Go to Scheduling->Scheduling Home
Click on Fixed Appointment Settings
You can enable/disable:
Send Calendar Invite To Contact For Fixed Appointment
Send Calendar Invite To Resource For Fixed Appointment
Click Save
Calendar Invites being shown as enabled in Fixed Appointment Settings in Rocketship Admin
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